Inquires can be sent by phone +49 (0) 6251-770 765 0 or by mail: info@premium-apartment-bensheim.de

how to book the apartment:
the booking using this website will be done directly with us (Anne and Hans-Christian Kammerer) There is no administrator.

step 1: You send us the inquiry by e-mail or by phone-without obligations for you.

step 2: we send you the offer (normally within two days) with all the details regarding availability, rate, down payment, deposit and we make a reservation for you for two days.

step 3: You confirm the offer sending an email.

step 4: We confirm the booking and send you the information with the details for the transfer and further relevant details.

step 5: You remit the down payment of 50% to our account within 7 days.

step 6: After receiving the money, we confirm the down payment and we guarantee the reservation of the apartment.

step 7: The rest of the payment, will be done latest 14 days before the beginning of the renting period.
This payment will be confirmed as well and final information will be sent.

A deposit of 300 Euro has to be paid before handing over the keys.

You will find further details concerning checkin, checkout, deposit, cancellation in the general regulations.